Contact Us

For any questions, comments, or concerns, please complete this Contact Form.

All services, aside from teller transactions are performed by appointment only. Click here to make an appointment to visit our team.

Phone

Main Phone: (713) 755-5160
Call Center: (832) 481-6790 – Agents available to assist with basic account inquiries.
Audio Response: (888) 854-8851 – Call flow sheet.
Lost or Stolen Credit Card: (833) 541-0777
Lost or Stolen Debit Card: (833) 933-1681
Debit Card Support: (501) 246-8497
Debit Card Disputes Dept: (866) 279-1399
Credit Card Disputes Dept: (833) 541-0777

Fax

Main Fax: (713) 755-8982

Mailing Address

Harris County Federal Credit Union
1400 Franklin Street
Houston, TX 77002

Executive Management
Vicki Squires
President
(713) 755-5160
Joyce Rieder
VP, Information Systems
(713) 755-3810
Dawn Daily
VP, Lending/Collections
NMLS #561851
(713) 755-7745
Mike Wilson
VP, Sales and Service
(713) 755-1090

Operations Department
Diana Leon
Operations Manager
(713) 755-1809

Marketing Department
Kameo Allen
Marketing Specialist
(713) 755-7893
Dominic Guillory
Business Development Specialist
(713) 755-5160 ext 131

Accounting & Technology Department
Veronica King
Accounting Projects & Facilities Manager
(713) 755-5171
Zamoni Bryant
IT Specialist
(713) 755-4552
Jennifer McDermott
Plastic Card Specialist
(713) 755-3983
Marco Hernandez
Accounting Specialist
(713) 755-5160 ext 129

Collections Department
Rhonda White
Collections Manager
(713) 755-4575
Gricelda Ramirez
Collection Specialist
(713) 755-3935
Tekyrian Stephens-Persley
Collection Specialist
(713) 755-6800

Lending Department
Tamera De La Rosa
Loan Supervisor
NMLS #565000
(713) 755-3920
Regina Sanders
Sr. Loan Officer
NMLS #565094
(713) 755-3934
Roberto Becerril
Sr. Loan Officer
NMLS #1925205
(713) 755-7704
Hodari Mitchell
Loan Officer
(713) 755-4557
Christina Deshotel
Loan Assistant
(713) 755-4554
Michael McCollum
Loan Assistant
713-755-5160 ext 103

Member Services / Tellers
Randee Del Bosque
Operations Specialist
(713) 755-5160 ext 111
Jeannette Sharpe
Member Services
(713) 755-5160 ext 116
CJ Janvier
Member Services
(713) 755-5160 ext 102
Kassandra Peguero
Member Services
(713) 755-5160 ext 113
Farouk Elhefnawi
Member Services
713-755-5160 ext 105
Shelley Hearne
Member Services
713-755-5160 ext 119
Connie Myers
Teller Supervisor
(713) 755-5160 ext 140
Delia Emms - Teller Operations Specialist
Alan Hunter- Teller
Maria Rincon - Teller
Jihad Garlington - Senior Teller
Janaye Esparza- Teller

If you are unsure who you should contact and did not complete our online contact form, you can e-mail us at hcfcu@hcfcu.com.