For any questions, comments, or concerns, please complete this Contact Form.
All services, aside from teller transactions are performed by appointment only. Click here to make an appointment to visit our team.
Main Phone: (713) 755-5160
Call Center: (832) 481-6790 – Agents available to assist with basic account inquiries.
Audio Response: (888) 854-8851 – Call flow sheet.
Lost or Stolen Credit Card: (833) 541-0777
Lost or Stolen Debit Card: (833) 933-1681
Debit Card Support: (501) 246-8497
Debit Card Disputes Dept: (866) 279-1399
Credit Card Disputes Dept: (833) 541-0777
Main Fax: (713) 755-8982
Harris County Federal Credit Union
1400 Franklin Street
Houston, TX 77002
| Executive Management | |
|---|---|
| Vicki Squires President (713) 755-5160 | Veronica King VP, Administrative Services (713) 755-5171 |
| Dawn Daily VP, Lending/Collections NMLS #561851 (713) 755-7745 | Mike Wilson VP, Sales and Service (713) 755-1090 |
| Operations Department |
|---|
| Diana Leon Operations Manager (713) 755-1809 |
| Marketing Department |
|---|
| Kameo Allen Marketing Specialist (713) 755-7893 |
| Dominic Guillory Business Development Specialist (713) 755-5160 ext 131 |
| Accounting & Technology Department | |
|---|---|
| Zamoni Bryant Information Technology Director (713) 755-4552 | |
| Jennifer McDermott Card Services Specialist (713) 755-3983 | Marco Hernandez Accounting Specialist (713) 755-5160 ext 129 |
| Collections Department | |
|---|---|
| Rhonda White Collections Manager (713) 755-4575 | Gricelda Ramirez Collection Specialist (713) 755-3935 |
| Tekyrian Stephens-Persley Collection Specialist (713) 755-6800 | |
| Lending Department | |
|---|---|
| Christian Ballesteros Asst. VP Lending & Collections NMLS #1442202 (713) 755-3920 | Regina Sanders Sr. Loan Officer NMLS #565094 (713) 755-3934 |
| Roberto Becerril Sr. Loan Officer NMLS #1925205 (713) 755-7704 | Christina Deshotel Loan Officer (713) 755-4554 |
| Kassandra Peguero Loan Officer (713) 755-4557 | |
| Member Services / Tellers | |
|---|---|
| Randee Del Bosque Operations Specialist (713) 755-5160 ext 111 | Jeannette Sharpe Member Services (713) 755-5160 ext 116 |
| Shelley Hearne Member Services 713-755-5160 ext 119 | Hector Bethancourt Member Services (713) 755-5160 ext 102 |
| Jackie Ortega Member Services 713-755-5160 ext 105 | |
| Delia Emms Teller Supervisor (713) 755-5160 ext 148 | |
| Katrina Brown - Teller Operations Specialist Rubi Orellana-Teller | Abner Benitez-Teller |
If you are unsure who you should contact and did not complete our online contact form, you can e-mail us at hcfcu@hcfcu.com. Please never include personal or account information in your e-mail communication to us.