New call back features for Fraud & Disputes support for your HCFCU card.
In an effort to provide a better cardholder experience, a new call back feature has been implemented on phone lines directed to the Fraud and Disputes teams. Continue reading
Tag Archives: debit cards
Debit Card Fraud Notifications
Debit Card fraud just became a bit easier to fight with HCFCU. Introducing, Card Alert Notifications, sent to members via text messaging or via a phone call to your primary number on your account. Save “33748” into your phone’s contact list, along with “877-230-3179” to be displayed as HCFCU Auto Notices.
Wendy’s Card Breach Update
On June 9th, the Wendy’s company provided the following update on their website regarding the recent card breach:
In this continued investigation, Wendy’s has recently discovered a variant of the malware, similar in nature to the original, but different in its execution. This malware has been discovered on some franchise restaurants’ POS systems, and the number of franchise restaurants impacted by these cybersecurity attacks is now expected to be considerably higher than the 300 restaurants already implicated.
Click here to read the statement in its entirety. The Wendy’s investigation is still ongoing at this time.
This is a follow up to our previous news posting found here on our website.
As always, it’s important to monitor your account activity using tools like It’s Me 247 online banking and gotomycard.com and report any suspicious transactions. If you are not enrolled in online banking – contact an MSR today. If you notice any suspicious activity, please call 866-664-9364 for debit cards and 800-442-4757 for credit cards. If you feel that your card may be at risk, please do not hesitate to contact us.